Privacy policy

How UrbanCodeAI handles the information you send us. Last updated 27 October 2026.

Who we are

UrbanCodeAI is a digital marketing agency based in Northamptonshire, UK. If you have any questions about this policy or your data, email info@urbancodeai.com.

What we collect

When you fill in our free growth audit form, we collect your name, email address, phone number, preferred contact method, business name, website, industry, town or city, the services you're interested in, your goals, budget range and timeline, and any message you add. We only collect what you choose to send us.

How we use it

We use this information to reply to your enquiry, prepare your growth audit and talk to you about our services. We don't sell your data and we don't add you to a mailing list without asking.

How the form is delivered

Our form is delivered to our inbox by FormSubmit (formsubmit.co), a form-to-email service. Your answers pass through FormSubmit on the way to us. If you'd rather not use the form, you can email or call us instead.

Lawful basis

We process your information because you've asked us to contact you (your consent and our legitimate interest in responding to enquiries).

How long we keep it

We keep enquiry details for as long as we need them to respond and, if you become a client, for as long as we work together and any period required for our records.

Cookies

This website doesn't set its own cookies or use tracking. Our fonts load from Google Fonts, which means your browser connects to Google's servers to download them.

Your rights

Under UK data protection law you can ask to see, correct or delete the personal data we hold about you, or object to how we use it. Email us and we'll respond within one month. You can also complain to the Information Commissioner's Office at ico.org.uk.